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How to Send e-Transfer to a Phone Number with BMO: Guide to Online Banking, Mobile App, and Customer Service Interaction

In the modern digital banking era, e-Transfers have become essential for both businesses and individuals. The Bank of Montreal (BMO) provides a seamless and secure method for sending e-Transfers to phone numbers. This comprehensive guide will detail how to execute this process through online banking, the mobile app, and by calling customer service.

Online Banking

BMO's online banking provides a user-friendly platform which makes sending e-Transfers both quick and hassle-free. Here's a step-by-step guide.

• Login to your BMO Online Banking account.
• From the 'Payments & Transfers' tab, select 'Interac e-Transfer.'
• Choose 'Send Money' and then 'To a new recipient.'
• Enter the recipient's phone number in the 'Mobile Number' field.
• Provide the amount you wish to transfer and select the account you want the funds to come from.
• Create a security question that only the recipient would know the answer to.
• Review your transfer details and then click 'Continue' to finalize the transaction. The recipient will receive an SMS message notifying them of the transfer.

The Mobile App

BMO's mobile app offers a convenient way to send e-Transfers on-the-go. Follow these steps to proceed.

• Download and login to the BMO Mobile App using your online banking details.
• From the sidebar menu, tap on 'Interac e-Transfer.'
• Select 'Send Money' and then 'Add Recipient.'
• Fill in the recipient's phone number and other necessary details.
• Choose the amount you want to transfer, select the account to debit and set a security question.
• Confirm your transfer by tapping 'Continue'. The recipient will receive an SMS with instructions on how to deposit the funds.

Contacting Customer Service

If you prefer human interaction or need assistance, BMO's customer service can guide you. Here's how to reach them:

• Dial BMO’s customer service number at 1-877-225-5266. For those outside North America, dial 1-604-408-9300.
• Listen carefully to the automated prompts and select the option for banking services.
• Wait until you are connected to a customer service representative.
• Ask to initiate an e-Transfer to a phone number and provide the necessary details when prompted.
• The representative will guide you through the rest of the process.

Convenience is at your fingertips with BMO's diverse e-Transfer options. Whether you prefer online banking, using a mobile app, or speaking with customer service, BMO ensures your e-Transfer process is smooth and secure.

Conclusion

Managing your funds and making transactions with BMO has never been easier. With a range of options for sending e-Transfers, you can select the method that best suits your lifestyle and needs. Always remember to set a secure question that only your recipient will know, ensuring the highest level of security for your transfer.