How to Cancel an eTransfer on BMO: A Comprehensive Guide

Online banking has revolutionized the way we handle our finances. Among several banking institutions, the Bank of Montreal (BMO) has become a trusted name in Canada due to their effective, prompt, and user-friendly solutions. One such solution offered by BMO is their eTransfer service.

eTransfer is a convenient method of transferring money electronically. However, there might be instances when you need to cancel an eTransfer. Be it a mistake in the recipient's details, a changed transaction situation or an unforeseen circumstance, BMO enables you to effectively and timely cancel an eTransfer. In this guide, we aim to walk you through the process of canceling an eTransfer on BMO via online banking, the mobile app, and through customer service.

Canceling an eTransfer on BMO via Online Banking

Online banking is a preferred choice for most users when it comes to banking transactions. Here's how you can cancel an eTransfer using BMO's online banking:

• Log into your account from the BMO online banking portal.
• Choose the 'Payments & Transfers' tab.
• Select the 'Interac eTransfer' option.
• From there, locate the eTransfer you wish to cancel.
• Select the 'Cancel' option and confirm your decision.

Note: Before canceling, ensure the recipient hasn't already accepted the funds. If they have, the eTransfer cannot be canceled.

Canceling an eTransfer on BMO via Mobile App

The BMO mobile app offers the flexibility to manage your finances on the go. To cancel an eTransfer using the BMO mobile app, follow these steps:

• Open the BMO mobile app on your device and sign in to your account.
• Navigate to the 'Transfers' section and select the 'Interac eTransfer' option.
• Find the eTransfer transaction you want to cancel and tap 'Cancel.'
• Confirm your choice to cancel the transaction.

Again, remember the eTransfer cannot be canceled if the recipient has already accepted the funds.

Canceling an eTransfer on BMO via Customer Service

If you prefer human interaction or face difficulties while canceling eTransfers through online or mobile banking, don't worry. BMO's customer service is there for assistance.

• Reach out to BMO's customer service team at 1-800-363-9992.
• After verifying your details, inform them of your intention to cancel an eTransfer.
• Follow the instructions provided by the representative.

Regardless of the method, it's crucial to remember that once the recipient accepts the eTransfer, it can't be reversed without their consent.

In conclusion, whether you choose to use the BMO online banking portal, mobile app, or customer service to cancel an eTransfer, the process is straightforward. Although the digital options afford more convenience, choosing the method ultimately boils down to personal preference and comfort.