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How To Reclaim E-Transfer BMO: A Comprehensive Guide

An e-Transfer is a convenient way to send and receive funds, but sometimes unforeseen circumstances can lead you to reclaim those funds. If you've initiated an e-Transfer through BMO but need to reclaim your money, there are several ways that you can do it. You can use online banking, the mobile app, or by contacting the customer service.

Option 1: Reclaiming E-Transfer through Online Banking

Reclaiming funds from an e-Transfer through BMO's online banking service is efficient and straightforward. The step-by-step process to do this includes:

• Logging into your BMO online banking account.
• From the dashboard, navigate to the ‘Interac e-Transfer’ option under ‘Payments & Transfers’.
• Click on ‘View e-Transfer History’ to find the transfer you want to reclaim.
• Click on the ‘Cancel’ option next to the transfer you wish to reclaim.
• Confirm your action. BMO may prompt you to enter your online banking password one more time for security reasons.

These steps will automatically deposit the e-Transfer amount back into your account unless it has already been claimed by the recipient.

Option 2: Reclaiming E-Transfer using the Mobile App

With the BMO Mobile Banking app, you can reclaim an e-Transfer right from your smartphone. Here are the steps to go about it:

• Open the BMO Mobile Banking app and sign in with your credentials.
• Once signed in, press the ‘Menu’ button.
• Select the ‘Transfers’ option.
• Press ‘Interac e-Transfer History’, where all your e-Transfers will be listed.
• Select the e-Transfer you wish to cancel and press ‘Cancel Money Transfer’.
• Confirm your cancellation, and the money will be returned to your account.

Please note that the e-Transfer needs to be unclaimed to be successfully cancelled through the mobile app.

Option 3: Reclaiming E-Transfer by Calling Customer Service

If you are unable to reclaim your e-Transfer through online banking or the mobile app, the customer service helpline is always there to assist you. Here are steps for reclaiming an e-Transfer using this method:

• Call BMO customer service at 1-877-225-5266.
• Follow the interactive voice response prompts.
• Select the ‘Banking’ option.
• When prompted, explain your situation to the customer service representative. They will lead you through the cancellation process over the phone.

Regardless of the method chosen, it is often sensible to reach out to the intended recipient of the e-Transfer to let them know you'll be cancelling the transfer before proceeding. In the future, it might be beneficial to double-check all of the details surrounding your e-Transfer before confirming it to avoid any further inconveniences.

Conclusion

Reclaiming e-Transfers from BMO can be a simple and straightforward process when the transfer remains unclaimed. Always ensure that your transfers are being sent to the correct recipient to avoid any potential headaches in the future. With online banking, mobile apps, and customer service at your disposal, you have a choice in reclaiming your e-Transfers.