How To Cancel A BMO E-Transfer: A Comprehensive Guide

Living in the digital age, we have the luxury of carrying out financial transactions right from the comfort of our homes. One such convenient feature is the e-Transfer service offered by the Bank of Montreal (BMO). But what happens if you no longer wish to proceed with a BMO e-Transfer? Whether you change your mind about sending money or if the recipient is having trouble receiving it, this complete guide will explore the methods available to cancel a BMO e-Transfer, including online banking, mobile app, and customer service.

How to Cancel a BMO E-Transfer Through Online Banking

Online banking is one of the most comfortable and most straightforward methods to cancel a BMO e-Transfer. Below is a step-by-step guide on how you can achieve this:

• First, log in to your BMO online banking account.
• Browse to the 'Payments & Transfers' section.
• Select the 'Interac e-Transfer' option.
• Proceed to 'View Pending and Completed Transfers'.
• You will see a list of completed and pending transactions. Look for the e-transfer you wish to cancel.
• Upon finding the particular transaction, click on 'Cancel'.
• You will be requested to confirm your cancellation. Once you do that, the process is completed, and you will get your money back in your account.

How to Cancel a BMO E-Transfer via Mobile App

The BMO mobile app is a convenient on-the-go choice for your banking needs. Here's how to cancel a BMO e-Transfer through the app:

• Open the BMO mobile banking app on your smartphone.
• Log in with your credentials.
• Select 'Transfers' from the menu.
• Choose 'Interac e-Transfer'.
• Tap on 'View Upcoming and Completed' to see all recent transactions.
• Find and select the e-Transfer you want to cancel.
• Tap on the 'Cancel' button. Confirm cancellation, and the transaction will be cancelled.

How To Cancel a BMO E-Transfer By Calling Customer Service

If you're unable to cancel a BMO e-Transfer through online banking or the mobile app, your next option is to get in touch with BMO's customer service. Here's how:

• First, dial BMO's customer service number: 1-877-225-5266.
• Follow the prompts to speak with a representative. They may ask you to provide certain details for identity verification, such as your full name, account number, and transaction details.
• Once your identity is confirmed, you can request the cancellation of your e-Transfer. The representative will then guide you through the cancellation process.
• An advantage of this method is that the representative can help answer any queries or concerns you may have about the cancellation.

In conclusion, BMO provides multiple options to cancel an e-Transfer. It's a straightforward process that ensures flexibility according to your preference and convenience. Online banking, the mobile app, or customer service – choose the way that best suits your needs and manage your money with ease.