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How to Lock Your BMO Debit Card: A Comprehensive Guide

Keeping your finances secure is a top priority. At some point, you may need to lock your BMO debit card due to reasons such as theft or loss. Fortunately, BMO provides a simple, step-by-step process to do so. Here, we thoroughly explain three available methods: online banking, the mobile app, and customer service.

Locking Your BMO Debit Card via Online Banking

BMO's online banking platform is a full-service option that allows you to manage your financial life, including locking your card. Follow these steps:

• Log in to BMO online banking with your User ID and password.
• Navigate to the “My Accounts” section and select the bank account linked to the debit card.
• Find and click the “Manage My Cards” option.
• Select your debit card from the list provided.
• Click on the “Lock Card” option and follow the prompts to finalize the process.

Note that once your card is locked, all transactions will be blocked, but you may unlock it at any time.

Using the BMO Mobile App to Lock Debit Card

The BMO mobile app brings banking to your fingertips. Here's how to lock your debit card through the app:

• Download the BMO Mobile Banking app from either Google Play Store or Apple App Store and install it on your device.
• Open the BMO app and sign in using your online banking credentials.
• Select “Card Lost or Stolen” from the home screen or navigate to “More,” select “My Cards” and find the “Card Lost or Stolen” option.
• Select your debit card from the list of available cards, and then choose “Lock Card”.
• Follow the prompts to complete the process.

Remember, you will need internet access to use the mobile app, and you can unlock your card through the app when necessary.

Locking Your BMO Debit Card via Customer Service

If you prefer a more personal touch or face challenges with digital platforms, you can lock your card by calling BMO's 24/7 Customer Contact Centre. Here are the steps:

• Dial the BMO's Customer Contact Centre number: 1-877-225-5266.
• When connected, choose the "Lost or Stolen Card" option from the automated menu.
• You'll be connected to a customer service representative, who you can inform of your intention to lock the card.
• They will ask you a few security questions to verify your identity, and then they will proceed to lock your card.

For future reference, store BMO's contact details in a safe yet accessible place.

Conclusion

Locking your BMO debit card is a straightforward process, regardless of whether you prefer online banking, the mobile app, or a call to the customer service center. You need not worry if your card is lost or stolen — BMO's stringent security measures let you take immediate action for your financial safety. Remember, you can unlock your card through the same platforms when you're ready.