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How to Cancel Auto Deposit at BMO: A Comprehensive Guide

Bank of Montreal (BMO) provides various flexible services for their clients. The auto deposit feature, one such convenience, allows seamless transfers into your account. However, there might be instances where you wish to cancel this feature. This article explores three ways to cancel auto deposit at BMO: online banking, mobile app, and customer service.

Cancel Auto Deposit Through BMO’s Online Banking

As a digital-friendly bank, BMO allows clients to manage their accounts from the comfort of their homes through their online banking platform. Follow these steps to cancel your auto deposit:

• Log in to the BMO online banking platform with your username and password.
• From your dashboard, select 'My Accounts' and choose the account with the auto deposit setting you wish to cancel.
• In the 'Payment & Transfers' tab, find 'Pre-Authorized Payment' and click on it.
• Find the auto deposit details you wish to cancel and click 'Cancel'.
• Confirm your actions in the prompt that appears.

After these steps, your auto deposit should be canceled. It often takes 1-2 business days for the cancellation to be reflected in your account.

Using BMO’s Mobile App

If you prefer managing your finances on-the-go, then the BMO mobile app is an excellent tool for you. Here is how you can cancel auto deposit using the BMO mobile app:

• Open the BMO mobile app and sign in.
• Tap on 'My Accounts' from your dashboard and select the relevant account.
• Scroll to 'Pre-Authorized Payments' under the 'More' tab and tap.
• Find your auto deposit and swipe left to find the 'Cancel' option.
• Confirm your decision. The cancellation should reflect within a few business days.

Note: Always install the latest updates for your mobile app to access the most recent features and ensure smooth operations.

Phone Call to BMO’s Customer Service

If you’re not tech-savvy or prefer direct interaction, you can always call BMO’s customer service to cancel your auto deposit. Here's how to do it:

• Call BMO’s customer service at 1-877 CALL BMO (225-5266).
• Listen carefully to the automated prompts and select the option for 'Account Changes' or 'Pre-Authorized Payments'.
• When asked, provide your account details and your consent to cancel the auto deposit.

This process can take some time due to possible wait times. I recommend calling during off-peak hours for faster service. Remember to always double-check any email communication as BMO will never ask you to confirm your personal information via email or text.

Conclusion

Cancelling BMO's auto deposit feature is not a daunting task. You can choose the method that suits you best: online banking, the mobile app, or a call to customer service. However, always remember to take note of the timeframe it takes for changes to reflect in your account to avoid any confusion. Don't be afraid to contact BMO's customer service for any additional clarifications.