Guide to Stopping Pre-Authorized Payments at RBC

One of the most common challenges that RBC users face is how to stop pre-authorized payments. There are various reasons why you might wish to halt these automatic transactions. Regardless of your motivation, Royal Bank of Canada offers a number of convenient ways you can cancel pre-authorized payments on your own terms, either through online banking, mobile app, or by reaching out to their customer service. In this article, we'll walk you through these methods step-by-step.

Online Banking: A Step-by-Step Guide on Cancelling Pre-Authorized Payments

To cancel pre-authorized payments via RBC's online banking platform, follow these easy steps:

• Log into your RBC Online banking account.
• From your dashboard, click the "Pay Bills & Transfer Funds" option.
• Choose the “View and Manage Future Payments and Transfers” link.
• Select the pre-authorized payment you wish to cancel and follow the instructions to complete the cancellation process.

Cancelling Pre-Authorized Payments via RBC Mobile App

Managing your banking activities doesn't get easier than using the RBC Mobile App. If you prefer managing your financial matters on-the-go, here's how to cancel pre-authorized payments using your smartphone:

• Log in to your RBC Mobile app.
• Tap 'Transfers' from the main menu.
• Select 'Manage Future Payments/Transfers'.
• Pick the pre-authorized payment you want to stop and follow the prompts to finish the cancellation process.

Calling RBC’s Customer Service to Cancel Pre-Authorized Payments

While RBC's online platforms are designed for user-friendliness, you might still prefer human assistance. In such cases, one of RBC’s customer service representatives can guide you through the process of cancelling your pre-authorized payments. Here is how:

• Call RBC contact centre at 1-800-769-2511.
• Provide the necessary information to verify your identity.
• Let the representative know you want to cancel pre-authorized payments.
• Follow their guidance to successfully stop your automatic transactions.

You can stop worrying about pre-authorized payments with Royal Bank of Canada. With these three different options to perform this task, RBC ensures you have control over your automated finances, anytime, anywhere. Take the driver's seat in managing your finances today.

(Note: This is a rough draft of the article. You can certainly add more information or leave out parts as you see fits best. Remember to include a disclaimer that the advice in the article does not replace professional advice, and that the reader should always consult with their branch and/ or professional advisor before making any changes to their automatic payments.)