Introduction

Are you an RBC customer and want to deposit a cheque without leaving your home or office? Thanks to advancements in digital banking, this is now a more straightforward process than you may think! RBC offers various options to deposit cheque online, including an online banking platform, a sophisticated mobile app, and by contacting their customer service department. This comprehensive guide will explore these methods and guide you on how to deposit your cheque securely with RBC.

Depositing a Cheque Online Through RBC Online Banking

One of the most convenient ways to deposit a cheque online is via RBC's Online Banking platform. It's fast, secure, and available 24/7, allowing you to bank at your convenience.

• Log into your RBC Online Banking account. You'll need your personal and account details.
• From the Account Summary page, select 'Account Services' from the side menu.
• Click on 'Deposit Cheque' and follow the prompts to complete the process. You'll need to enter the cheque details and upload an image of the cheque by scanning it with your computer's Scanner.
• Once completed, confirm the details before clicking 'Submit.'
• Your cheque will be processed and funds will be available as per the bank's clearance time.

Depositing a Cheque Through the RBC Mobile App

With the RBC Mobile App, you can deposit your cheque quickly and with ease. Here is how it works:

• On your smartphone or tablet, open the RBC Mobile App. If you haven't installed it, you can download it for free from the App Store (for iOS) or Google Play (for Android).
• Log in to your account using your RBC online banking username and password.
• Tap on the "Deposit" option from the menu on the bottom, followed by the 'Cheque' option.
• Take a picture of both the front and back of your cheque following the on-screen instructions.
• Next, input the cheque amount and select the account where you want to deposit the funds.
• Review the details before submitting the deposit request.
• Your cheque will then be reviewed, and upon approval, the funds will be available in your account.

Contacting RBC Customer Service

If you are not comfortable with online transactions or face any technical issue while using the online banking platform or the mobile app, you can contact RBC's customer service department. Let's take a look at how to go about it:

• Locate the customer service number from the back of your RBC bank card, the footer of the RBC's official website, or your monthly statement.
• Dial the number and follow the automated prompts to reach a customer service representative. Be ready with your account details for verification purposes.
• Inform them that you wish to deposit a cheque and they will guide you through the process. Be sure you have the cheque and any additional required information at hand for this call.

Conclusion

With all these options available, depositing a cheque online with RBC is easy and accessible for all customers, from the tech-savvy ones to those who still prefer to talk to a human representative. So, no more waiting in long bank queues. Try these methods today, and enjoy the convenience of online cheque depositing with RBC.