How to Cancel Auto Deposit at RBC: A Step-By-Step Guide

Managing your finances with the Royal Bank of Canada (RBC) has been made simpler with a bunch of digital features offered by the bank. Among multiple perks designed to enhance the customer experience, RBC grants the ability to manage auto deposits. Although beneficial, there may come a time when you need to cancel your auto deposit. Lost on where to begin? Don’t fret, this comprehensive guide outlines how to cancel auto deposit at RBC using Online Banking, the Mobile App or by contacting the Customer Service.

Option 1: Cancelling Auto Deposit Through Online Banking

With RBC's secure online banking, cancelling your auto deposit is straightforward and hassle-free. Here's your step-by-step guide:

• Visit the official RBC online banking website and log in with your username and password.
• Click on ‘Account Details’ and head over to ‘Pay Bills and Transfer Funds’.
• From the drop-down menu, select the account from which you regularly auto-deposit.
• Select the scheduled payment which you want to cancel in the ‘Details’ section.
• Click on ‘Cancel Payment’ and confirm your action.

Option 2: Cancelling Auto Deposit Through the Mobile App

RBC's Mobile App offers a convenient way to cancel auto deposit straight from your smartphone. Here's how you can do it:

• Open the RBC Mobile App and sign in with your credentials.
• Go to ‘My Accounts’ and select the account with an active auto deposit.
• Locate and tap the ‘Scheduled’ option to display upcoming withdrawals.
• Select the auto deposit you wish to cancel and tap ‘Cancel’.
• Confirm your action to finalize the cancellation.

Option 3: Contacting the RBC Customer Service

If you're unable or uncomfortable with cancelling your auto deposit online, you can always reach out to the RBC Customer Service for assistance:

• Dial 1-800-769-2511 to get in touch with a designated RBC Customer Service representative.
• Upon request, provide necessary identification details for the verification process.
• Once your identity is confirmed, kindly request to cancel your auto deposit. The representative will guide you through the process or perform it on your behalf.
• Wait for confirmation that the cancellation has been successful before disconnecting the call.

Canceling your auto deposit with RBC doesn’t have to be a stressful experience. Whether you prefer online banking, using the mobile app, or speaking with an RBC representative, your comfort is well-considered. Remember, should you encounter difficulties, RBC’s customer service is always available to help out.