How to Delete E-Transfer Contacts on RBC: A Comprehensive Guide

As technology advances, so does the way we perform our everyday tasks. One such change we've embraced is in banking, with the Royal Bank of Canada (RBC) leading the way in digital banking innovation. This article will present a step-by-step guide on how to delete e-Transfer contacts within RBC's online and mobile banking platforms, and through customer service. Whether you're after a bit of digital spring cleaning or handling sensitive transactions, we've got you covered.

Deleting E-Transfer Contacts Through RBC Online Banking

RBC's digital banking platform is user-friendly and allows you to manage your accounts from the comfort of your home. Follow the steps below to delete e-Transfer contacts via the online platform.

• Sign into your RBC Online Banking account.
• Navigate to the "Pay Bills & Transfer Funds" section and click on the "Interac e-Transfer" option.
• Click on the "Manage Recipients" button. Here, you will find the list of your e-Transfer contacts.
• Select the contact you wish to delete and click on the "Remove" button.
• Confirm your selection by clicking "Remove" in the dialogue box that appears. The contact is now successfully deleted.

Deleting E-Transfer Contacts Through RBC Mobile App

Enjoy the convenience and ease-of-use provided by the streamlined RBC Mobile app. Here's how you can delete e-Transfer contacts from your phone.

• Open the RBC Mobile app on your device and sign in to your account.
• From the main menu, select "Interac e-Transfer."
• Tap on the "Recipients" button to access your e-Transfer contact list.
• Select the contact you wish to delete and tap on the "Delete" button.
• A popup will appear; confirm the deletion by tapping "Delete" again. Your contact has been removed from your e-Transfer list.

Deleting E-Transfer Contacts Through RBC Customer Service

If you prefer to speak with a representative for assistance, you can always opt to call RBC's customer service. Here's how to proceed.

• Call RBC's customer service at 1-800-769-2511. The line is open 24/7.
• When prompted, select the "Banking Enquiries" option.
• Once connected to a representative, provide them with your account details and the information of the e-Transfer contact you wish to delete.
• The representative will confirm the deletion of the contact from their end.

Now you are equipped with the knowledge to navigate RBC's platforms successfully and optimize your e-Transfer contacts list. Remember, while it's great to embrace digital banking, always stay aware of your online safety. Regularly updating your contacts list and removing those you no longer need is one way to keep your online banking risk-free.