How to Check E-Transfer History on RBC: A Comprehensive Guide

Monitoring your e-Transfer history is a crucial element of effective financial management. Royal Bank of Canada (RBC) provides multiple platforms for you to do so. You can use online banking, mobile app, or even call customer service, each providing a different experience. Not sure how to proceed? Don’t worry! This article will guide you on how to check your e-Transfer history on RBC through each of the available platforms.

Checking E-Transfer History Through RBC Online Banking

Online banking provides an easy and convenient platform for checking your e-Transfer history. It’s accessible 24/7 and from anywhere with an internet connection. Here's how it works:

• Go to the RBC Online Banking login page and enter your username and password. If you're a first-time user, you'll need to first register.
• After login, navigate to the “Account Details” page. Click on the account you used for the e-Transfer.
• Click on "View e-Transfer History” - this should be on the right-hand menu. A detailed list of your e-Transfer history will appear, including the status of each transfer, i.e., whether it's been received, cancelled, or still pending.

Using the RBC Mobile App to Check E-Transfer History

If you prefer managing your finances from the palm of your hand, the RBC Mobile app is another excellent tool for monitoring your e-Transfer history. Here's a step-by-step guide on how to do it:

• Download the RBC Mobile app from Google Play Store or Apple App Store.
• Launch the app, and sign in using your RBC Online Banking credentials. If you haven’t registered yet, tap "Enrol Now" and follow the steps.
• Once you're logged in, tap on the account you used for the e-Transfer to view its details.
• Scroll down to e-Transfers, then tap on the "History" button. A list of your past e-Transfers will appear.

Calling RBC Customer Service to Check E-Transfer History

If you're not comfortable using digital tools or can't access them, RBC's customer service can help. It might take a little longer, and you might need to verify some security information, but you can get full details of your e-Transfer history by following this process:

• Call RBC's customer service at 1-800-769-2511 (for personal banking) or 1-800-769-2520 (for business banking).
• After the automated greeting, choose to speak with a representative.
• Answer some security questions for your protection. Then, ask the representative about your e-Transfer history.
• The representative will then provide you with the information about your past e-Transfers.

This guide should now make it easier for you to view your e-Transfer history using any of the three platforms. Remember, keeping track of your e-Transfers allows you to stay on top of your finances, manage your budget, and catch any irregular activity on time.