How to Close an RBC Account: A Comprehensive Guide

Royal Bank of Canada (RBC) offers an array of financial services to its customers. However, there may come a time when you wish to close your RBC account. You could have various reasons – moving to another country, switching to another bank, or perhaps you no longer have a need for the account. In this respect, we have woven a detailed guide to assist you through several methods - Online Banking, Mobile App, and Customer Service.

Option 1: Closing Your RBC Account Through Online Banking

Online banking provides an easy and fast way to close your RBC account. Here is a step-by-step guide on how to go about it.

• Log on to the RBC online banking platform. You will need your username and password.
• Go to the 'Account Details' page for the account you wish to close.
• Navigate to 'Account Services' and click on 'Close Account.' Ensure that your account is free of outstanding payments or pending transactions before initiating the closure.
• Follow the prompts to successfully close your account.

Note: Do bear in mind that RBC might charge a fee if the account is being closed before specific time conditions on the account have been fulfilled.

Option 2: Closing Your RBC Account Through The Mobile App

Closing an RBC account can also be done via the bank's mobile app. The process is similar to that of online banking. Here is what you need to do:

• Download the RBC Mobile app from Google Play Store or Apple App Store, if you haven’t already. Launch the app and log in with your credentials.
• Select the account you wish to close.
• Navigate to 'Account Services' from the menu and tap on 'Close Account.'
• Follow the instructions provided and your account will be closed.

This process typically takes minutes, but there may be a delay depending on the condition of your account and whether there are any pending transactions.

Option 3: Closing Your RBC Account by Calling Customer Service

If you are not tech-savvy or seek personal assistance, you can choose to close your account by contacting RBC Customer Service. However, this process can take longer and may require patience. The steps involved include:

• Contact the RBC customer service hotline at 1-800-769-2511.
• Listen to the automated prompt and select the option for 'Account Closure.'
• You will be connected to a customer service representative. Provide your account details and the reason for your account closure.
• The representative will guide you through the closure process.

It is vital to note that you may be asked some security questions to confirm your identity before the account closure process is initiated.

Conclusion

Closing your RBC account can be quickly done either through online banking, mobile app or customer service. Regardless of the method you choose, always ensure that your account does not have pending transactions, or you might encounter delays. Finally, it is advisable to reach out to the RBC customer support team to understand any potential fees associated with account closure.