How to Cancel an Interac e-Transfer with RBC: Your Comprehensive Guide

Interac e-Transfers have dramatically simplified the way we handle our finances. However, there might be instances where you need to cancel a transaction. Whether you're using the Royal Bank of Canada's (RBC) online interface, mobile app, or customer service, this guide will navigate you through the necessary steps to cancel an e-Transfer with ease.

Cancel an Interac e-Transfer via RBC Online Banking

The first convenient option you have for cancelling an e-Transfer is using RBC’s online banking. This method is both simple and efficient, allowing you to rectify your banking concerns from the comfort of your own home.

• Login to your RBC Online Banking account.
• From the ‘Account Summary’ page, navigate to the ‘Payments and Transfers’ tab.
• Choose ‘Interac e-Transfer History’ from the dropdown menu.
• Select the e-Transfer you wish to cancel and click ‘Cancel’.
• Confirm your cancellation by following the on-screen instructions.

Please note that you will only be able to cancel an e-Transfer if the recipient has not deposited the funds yet.

Using the RBC Mobile App for Interac e-Transfer Cancellation

In a world that’s becoming increasingly mobile-oriented, RBC’s mobile app makes banking transactions like cancelling an e-Transfer even more seamless and effortless.

• Launch your RBC Mobile banking app and login to your account.
• Tap on the menu icon and select ‘Transfers’.
• Click on ‘e-Transfer History’.
• Select the desired e-Transfer and tap ‘Cancel’.
• Follow the confirmation prompts to finalize your cancellation.

Again, you will be able to cancel the e-Transfer only if it hasn’t been accepted by the recipient yet.

Calling RBC Customer Service to Cancel an Interac e-Transfer

If you prefer a more personal touch or are facing any technical issues, RBC’s Customer Service is readily available to assist with your e-Transfer cancellation.

• Dial the RBC Customer Service number. For personal banking, the number is 1-800-769-2511.
• Follow the automated prompts directed towards 'banking inquiries'.
• When you're connected with a representative, explain clearly that you wish to cancel an e-Transfer.
• Provide the necessary details to the representative who will then guide you through the process.

Remember that operating hours may impact the speed of this cancellation method.

In conclusion, RBC provides various straightforward methods to cancel an Interac e-Transfer, all designed to deliver a convenient banking experience. Whether you are tech-savvy or prefer traditional methods, RBC has you covered.

Disclaimer

It's essential to understand that the information provided in this article is intended for general informational purposes only. Rules, regulations, and procedures may vary, and they are subject to change without notice. Always consult with a professional or directly with RBC for the most accurate information.