How to Cancel an E-Transfer RBC: Your Comprehensive Guide

Electronic transfers, better known as e-transfers, have become increasingly popular due to their convenience and ease of use. However, there may be instances where you need to cancel an e-transfer. This article provides a detailed guide on how you can do so with Royal Bank of Canada (RBC) through their online banking system, mobile app, and customer service call.

Online Banking

To cancel an e-transfer via RBC online banking, the following steps will guide you:

• Access the RBC website and log into your online banking account.
• On the account overview page, navigate to the section "Pay Bills and Transfer Funds".
• Scroll down, and click on "Interac e-Transfers".
• Select the option "Pending e-Transfers" at the top right corner of the page. This will list all e-transfers you have sent that have not yet been deposited by the recipient.
• Find the transfer you wish to cancel and click on "Cancel".
• Confirm the cancellation. The funds will reappear in your account after cancellation.

Mobile App

If you prefer to cancel an e-transfer using the RBC mobile app, follow these simple steps:

• Download the RBC Mobile app from your respective app store and sign in.
• From the home screen, select 'Transfers' near the bottom of the page.
• Under 'Recent e-Transfers’, select the e-Transfer you wish to cancel.
• Select 'Cancel Transfer' from the options. A popup will appear to confirm your selection.
• Confirm the cancellation and the amount will be returned to your account.

Customer Service Call

If you are having trouble canceling an e-transfer through your online bank or app, or if you prefer a more personalized service, you can opt for canceling your e-transfer via a customer service call. Here is how you can do it:

• Call RBC Royal Bank customer service at 1-800-769-2511. Ensure you have your bank account details handy.
• Explain to the representative that you would like to cancel an e-transfer.
• Provide your account details and the details of the e-transfer you would like to cancel.
• Confirm the cancellation with the representative, and they will complete the process on their end. The funds will be returned to your account.

To conclude, canceling an e-transfer with RBC is a fairly simple task that can be conveniently carried out via their online banking system, mobile app, or through a customer service call. Each method ensures the quick return of your funds while maintaining a seamless banking experience.