Introduction

One of the most convenient services provided by digital banking is e-Transfer. However, there might be instances where you might need to cancel such transactions. Royal Bank of Canada (RBC) provides its customers with various options to do so efficiently. This article will guide you through the process of cancelling e-Transfers using online banking, the mobile app, and by contacting customer service. So if you're wondering how to cancel an e-Transfer with RBC, you've come to the right place.

How To Cancel An e-Transfer Via RBC Online Banking

Online banking is a prevalent method through which customers manage their financial transactions. This service allows you to cancel your pending e-Transfers with relative ease. Here are the steps:

• Login into your RBC Online banking account.
• Navigate to the “Transaction History” tab.
• Locate the e-Transfer you wish to cancel.
• Click on the 'Cancel' button next to it. You may have to confirm the action.
• Upon cancellation, the funds will revert back to the account from which they were sent.

How To Cancel An e-Transfer Via RBC Mobile App

RBC's mobile banking app is designed for easy banking on the go. Much like the web platform, it provides you the functionality to cancel your e-Transfers. Follow these steps:

• Open the RBC Mobile app on your smartphone.
• Login into your account.
• Find and select the pending e-Transfer from the 'Transaction History' list.
• Select 'Cancel' and confirm the action if required.
• The amount from the cancelled e-Transfer will be returned to your account.

How To Cancel An e-Transfer By Contacting RBC Customer Service

If you are unable to cancel the transaction through the app or the online banking interface, you can always reach out to RBC's customer service. Here's how:

• Contact RBC Royal Bank at 1-800-769-2555.
• Speak to a representative about your situation.
• They will guide you through the needed steps to cancel the e-Transfer.
• Remember, the refund of the cancelled e-Transfer may take a couple of business days to reflect in your account.

Conclusion

While e-Transfer is a fantastic tool that simplifies online transactions, it also provides the flexibility to be cancelled when required. RBC has equipped their platforms with thorough user-friendly options for the same. Whether you choose to cancel an e-Transfer via online banking, RBC's mobile app, or by contacting customer service, remember to go through the process patiently to assure the transaction gets cancelled successfully.