How to Add a Payee on RBC: A Comprehensive Guide

In financial transactions, convenience has become the key priority for many individuals. Royal Bank of Canada (RBC) offers online and mobile banking services that save you the stress of physically walking into a branch for transactions, including adding a payee. This article provides a detailed guide on how to add a payee on RBC through different channels: online banking, mobile app, and customer service.

Adding a Payee through Online Banking

Online banking is a convenient way to handle your financial transactions right from the comfort of your home. It is simple, quick, and efficient. Here's how you can add a payee via RBC's online banking:

• First, log on to RBC's online banking platform.
• Navigate to the "Pay Bills & Transfer Funds" section.
• Click on "Manage Payees."
• Click on "Add New Payee."
• Enter the payee’s name, account number, and other necessary details.
• Review the details and confirm the action to add a new payee to your list.

Adding a Payee through Mobile App

If you prefer banking on the go, RBC's mobile app is your best bet. It offers all the functionalities of online banking on your mobile device. The following steps will guide you on adding a payee using the RBC mobile app:

• Access the RBC Mobile App on your mobile device.
• Navigate to the "Pay & Transfer" icon and tap on it.
• Then, tap on "Manage Payees".
• On the next screen, tap on "Add a Payee".
• Enter the necessary payee details and confirm the transaction.

This platform offers convenience and flexibility in managing your payee list. Just be sure to have a secure internet connection to avoid any mishaps.

Adding a Payee through Customer Service

Lastly, if you're less tech-savvy or prefer speaking to a person for your banking needs, RBC's customer service is available to assist. Follow these steps to add a payee through customer service:

• Call RBC customer service on 1-800-769-2511.
• Choose the appropriate language and provide your card number for verification.
• Follow the automated prompts until the option of adding a payee is listed.
• Provide the payee details when requested.
• Confirm the details and proceed with adding the payee.

While this method might take slightly longer than the digital options, it provides a direct line of communication and help when needed.

Conclusion

Addition of a new payee in your RBC account is an essential function that is made simple and straightforward through online banking, mobile app and calling customer service. These options provide you with the flexibility to manage your financial dealings seamlessly. Choosing the best one depends on your preferences, tech-savviness and comfort with digital transactions. Whichever you choose, RBC always ensures customer-centric and readily available service.