Adding a Payee on RBC: Step-By-Step Guide for Online Banking, Mobile App, and Customer Service Call

Dealing with payments can be quite an ordeal without understanding how to conveniently add payees on your banking platform. Here, we'll unveil an easy and comprehensive guide on how to add a payee with RBC, whether through online banking, RBC's mobile app, or by calling a customer service representative.

Option 1: Add a Payee through RBC Online Banking

To add a payee through RBC Online Banking, follow these steps:

• Login to your RBC Online Banking by inputting your username and password.
• Once you're on the dashboard, locate and click on "Pay Bills and Transfer Funds."
• In this section, find and click on "Add a Payee."
• Search for your payee's name in the provided space, select your payee from the dropdown, and fill in the account number.
• Save your input to finalize the addition of your new payee.

This option is useful for RBC clients who prefer making payments conveniently from their personal computers or laptops.

Option 2: Add a Payee using the RBC Mobile App

If you're constantly on the move and would prefer setting up payee information through your mobile device, here's how to do it:

• Download the RBC Mobile app through Google Play for Android users, or App Store for iOS users.
• Login with your RBC banking credentials.
• On the home screen, tap on "Transfers & Payments."
• Click on "Add a Payee", input the payee's name, and provide the account number.
• Tap "Add Payee" to conclude the process.

The RBC Mobile app option provides flexibility and ease of use, making it an ideal choice for mobile-savvy clients.

Option 3: Add a Payee by Calling RBC's Customer Service

Should you encounter difficulty with both the online banking and mobile app options, you can always reach out to RBC's customer service. The process is as follows:

• Dial RBC's customer service line at 1-800-769-2511.
• Listen to the voice prompts and select the option to speak to a representative.
• Once connected, inform the representative that you want to add a payee to your account.
• Provide the payee's name and account number, alongside any other required information.
• The representative will add the payee on your behalf and confirm the addition.

This option ensures you get immediate assistance in the payees addition process, providing you comfort and ease.

Conclusion

Knowing how to add a payee on your RBC account is a crucial banking skill that every RBC client should have. The above guide elucidates this process through three feasible options – online banking, the RBC Mobile app, and a customer service call. Choose the option that best suits your preferences and enjoy seamless transactions towards your payees.