How to Stop Pre-Authorized Payments on Scotiabank: A Comprehensive Guide

Managing your finances involves keeping track of not only your incoming and outgoing transactions but also the automatic payments that you have set up. In this article, we provide a comprehensive guide on how to stop pre-authorized payments on Scotiabank using different methods: online banking, mobile app, and customer service.

Option 1: Online Banking

Scotiabank’s online banking platform provides a convenient and easy way to manage your automatic payments. Follow the steps below to stop a pre-authorized payment:

• Log in to your Scotiabank online banking account.
• From the main dashboard, navigate to the "Bill Payments & Transfers" section.
• Select the “Scheduled Transfers and Payments” link.
• Here you will find a list of all your pre-authorized payments. Find the one you wish to stop and click on "Delete".
• A confirmation page will appear, confirm the transaction and the pre-authorized payment will be cancelled.

Option 2: Mobile App

You can also use the Scotiabank mobile app for cancelling pre-authorized payments. Here's how:

• Open the Scotiabank mobile app on your smartphone.
• Log in to your account using your username and password.
• Once logged in, visit the “Transfers” section.
• Select the “Scheduled Transfers” option.
• Locate the pre-authorized payment you want to cancel and tap on "Delete".
• Confirm the cancellation on the ensuing screen. Your pre-authorized payment is now cancelled.

Option 3: Customer Service

If you're not comfortable with online banking or mobile app, you can contact Scotiabank's customer service for assistance in cancelling pre-authorized payments:

• Call Scotiabank's general enquiries line at 1-800-472-6842.
• Follow the automated instructions to get connected with a customer service representative.
• Inform the representative about your intention to cancel a pre-authorized payment.
• Provide them with the necessary details like account number and the name of the payee.
• The representative will guide you through the cancellation process.

By understanding and taking control of your pre-authorized payments, you can better manage your finances and avoid unwanted transactions. We hope this guide on how to stop pre-authorized payments on Scotiabank proved helpful. Remember, it’s your money, and you have every right to manage it the way you want!

Note: While canceling your pre-authorized payments, always remember to notify your service provider about the changes to avoid any service disruption or late payment fees.