How To Close Your Scotiabank Account: Online, Mobile App, and Customer Service

In today's digital age, many people are evolving their banking habits, often resulting in the closing of current accounts. Whether you extended with multiple banks or you're just not happy with ScotiaBank's services, closing your account is a straightforward process. This comprehensive guide will walk you through various options on how to cancel your ScotiaBank account: online banking, the mobile app, and a customer service call.

Option 1: Close Your Scotiabank Account Online

For those already accustomed to online banking, the easiest option may be to close your account right from your computer or mobile device. Follow these steps to deactivate your Scotiabank account online:

• Go to the Scotiabank online banking website
• Log in to your account using your username and password
• Under the "Account Details" section, find “Close Account” option
• Follow the guidelines provided and confirm your choice to cancel the account

Please note that if your account holds any balance, it's best to transfer it to another account or withdraw it before closing your account online.

Option 2: Close Your Scotiabank Account Using the Mobile App

Scotiabank's mobile app can also give you the convenience you need to close your account swiftly and securely. Here's how:

• Download the Scotiabank Mobile App, if you haven't already
• Sign in to your account
• Go to the account section, locate, and select the “Close Account” option
• Just like with online banking, follow the steps provided and confirm the account cancellation

Please note that before closing your account, it is advisable to make a backup of your historical data, as access to this might be lost after account closure.

Option 3: Call Scotiabank's Customer Service

If you're someone who prefers speaking with a representative in real-time rather than navigating the mobile or online platform, opt for a direct call to Scotiabank's customer service. Here's what you should do:

• Get ready with your account information before you call
• Dial Scotiabank's customer service number 1-800-472-6842. Their lines are open 24/7
• Once connected with a representative, tell them about your intent to close your account and the reasons why
• Follow any additional instructions by the customer service rep to successfully close your account

Before making the call, ensure you have ample time as there may be a wait time before you are connected with a customer service representative.

Conclusion

Whether you're simplifying your banking structure, switching to a new institution, or dissatisfied with ScotiaBank's services, it is crucial to understand the steps involved in account closure. Whether you prefer online banking, the mobile app, or direct customer service interaction, Scotiabank provides several pathways to help you achieve account closure smoothly. So, go ahead and choose the method that best aligns with your comfort and convenience.