How to Change Your E-transfer Email on Scotiabank: An in-depth Guide

Understanding how to navigate the complexities of digital banking platforms can be daunting. This becomes especially significant when you want to execute important tasks, such as changing your e-transfer email in Scotiabank. This detailed guide will take you through the process, offering three different avenues: online banking, the mobile app, and calling customer service.

Option 1: Online Banking

Scotiabank's online banking platform is user-friendly and efficient. Here's how you can change your e-Transfer email using online banking:

• Navigate to Scotiabank's website and log in to your account.
• Hover over “Banking,” which you will find on the menu at the top of the page.
• Click on "Interac e-Transfer".
• Choose “e-Transfer settings” from the list of options available.
• Then, select “Edit Email Address.”
• Input your new email address and confirm the change.

Option 2: Mobile App

Prefer using your mobile device? Changing your e-Transfer email via the Scotiabank mobile app is also straightforward:

• Download the Scotiabank app on your device, if you haven't done so already, and log in.
• Tap the "Menu" icon located at the top left corner of the home screen.
• Select “Transfers, and then touch “Interac e-Transfer”.
• Then, select “e-Transfer Settings”.
• Tap on “Email Address” and opt to 'change' your current email.
• Enter your new email address and save the changes.

Option 3: Customer Service Call

There's always the option of person-to-person interaction for those who desire it. If that’s your preferred method, follow these steps to change your e-transfer email:

• Call Scotiabank's customer service line at 1-800-472-6842. The line operates 24/7.
• Follow the automated prompts to reach a customer service representative.
• Explain to them that you want to change the email address for your e-Transfers.
• They will verify your identity and then proceed to make the necessary changes.

Conclusion

Whichever option suits your preference, Scotiabank's platforms make it easy to change your e-Transfer email. Make sure to keep this email up-to-date to prevent any issues that could compromise the smooth running of your transactions. If you experience any difficulties, do not hesitate to reach out to Scotiabank's customer service for support.