How To Cancel Interac Transfer Scotiabank

how to cancel interac transfer scotiabank

How to Cancel an Interac Transfer at Scotiabank: A Comprehensive Guide

In the fast-paced world we live in, instant money transfers have made our lives easier and reduced transaction times significantly. One such service that has streamlined financial transactions is Interac; however, there may be times when you need to cancel these transfers. This article provides in-depth insight into how you can cancel an Interac transfer at Scotiabank, including steps through online banking, the mobile app, and customer service call.

Online Banking

Online banking has revolutionized the way we conduct financial transactions, offering a faster, smoother, and more convenient way to manage your money. Cancelling an Interac transfer at Scotiabank via online banking involves the following steps:

  • Log into your Scotiabank online banking account.
  • Click on "Transfers" in the left navigation menu.
  • Select the "Pending e-transfers" option.
  • You will be directed to a page displaying a list of your transactions. Find the one you want to cancel and click on it.
  • Usually, there will be a "Cancel" option available if the recipient hasn't deposited the funds. Click on "Cancel."
  • Confirm your decision in the pop-up window that appears.

The amount will then be credited back to your account.

Mobile App

Today, banking is at your fingertips. The convenience of banking mobility can't be overstated, as it grants you the power to manage your finances anywhere you are, any time of the day. To cancel an Interac transfer on the Scotiabank mobile app, follow these steps:

  • Open the Scotiabank mobile app on your phone.
  • Enter your login credentials.
  • Once you're in, tap on "Transfers."
  • Select the "Pending e-transfers" option.
  • Find the transfer you want to cancel and tap on it.
  • If the funds are not yet deposited, a "Cancel" option will be visible. Tap on it.
  • Confirm your cancellation in the resulting prompt.

Your transfer has been cancelled, and the money will be returned to your account.

Customer Service Call

If you're neither comfortable with online banking nor mobile apps or can't access them for some reason, Scotiabank's customer service is another viable option for cancelling an Interac transfer. Here are the steps:

  • Dial the Scotiabank Customer Service contact number, which is usually found at the back of your debit card or on their official website.
  • Navigate through the automated system to speak with a representative.
  • Provide the necessary details to verify your identity.
  • Inform them of your wish to cancel a pending Interac transfer.
  • They'll lead you through the rest of the process, and the transfer will be cancelled.

Remember, there might be a wait time when opting for this method, so please keep your account details handy to expedite the process.

In conclusion, Scotiabank has made cancelling an Interac transfer relatively straightforward for their customers. The power to manage and control your transactions is made convenient and accessible through any of the three options we've discussed: online banking, the mobile app, or a customer service call. Stay financially literate and in control of your transactions, for it pays to know.