How to Close a Bank Account With Scotiabank

There are various reasons why you may want to close a bank account with Scotiabank. Perhaps you've found better banking opportunities elsewhere or maybe you no longer need the account. Whatever your reasons may be, closing a Scotiabank account can be done in three distinct ways: through online banking, their mobile app, or by calling customer service. We will take you through each method, so you can choose which one suits your needs best.

Closing Your Account Through Online Banking

Scotiabank offers a seamless and convenient online banking service that enables you to close your account from the comfort of your home. Here's a step-by-step guide:

• Sign in to your Scotiabank online banking profile.
• Once logged in, select the account you wish to close.
• Navigate to the ‘Account Services’ section.
• Find and select the ‘Close Account’ option.
• Follow the prompts to verify your identity and confirm the closure.

It's important to ensure that all outstanding charges are cleared, and your balance is zero before closing your account. If this is not possible, Scotiabank may transfer any outstanding balance to another account or mail you a cheque.

Using the Scotiabank Mobile App

If you're more comfortable with using your smartphone for banking, the process of closing your account via the Scotiabank Mobile app is quite straightforward:

• Download and log into the Scotiabank app with your credentials.
• Tap on the account you want to close.
• Scroll down to the ‘Manage Account’ section.
• Select ‘Close Account’.
• Confirm your decision and follow the prompted steps for verification.

If you notice that the option to close your account is not available through the app, you may need to use either online banking or the customer service method.

Contacting Scotiabank Customer Service

Some account holders may prefer the traditional way of speaking directly to a customer service representative. This method also serves as an alternative if the digital options are unavailable or inaccessible. Here's what to do:

• Call the Scotiabank helpline number at 1-800-472-6842.
• Navigate through the menu options until you reach a customer service representative.
• Request to close your account and provide the necessary details they ask for.
• Follow the agent’s directions until you successfully complete the account closing process.

The customer service representative may ask you for specific information for verification. Ensure you have your account details, personal information, and any associated cards at hand before you call.

Conclusion

Closing your Scotiabank account doesn't have to be a complicated process. Utilize the most convenient method among online banking, the mobile app and contacting customer service. Remember to do the necessary checks before closure, like ensuring all outstanding charges are cleared and your balance is zero. If there are any hiccups along the way, don't hesitate to reach out to Scotiabank's customer service for assistance.