How to Stop Pre-Authorized Payments in BMO: A Comprehensive Guide

Pre-authorized payments can be a convenience for many individuals. However, there are moments when you might want to stop or modify these payments. Whether it's a change in your financial situation or dissatisfaction with a service, stopping pre-authorized payments can give you the financial control you need. In this guide, we’ll walk you through how to stop pre-authorized payments on your Bank of Montreal (BMO) account using different methods such as online banking, the mobile app, or through customer service.

Option 1: Stopping Pre-authorized Payments via BMO Online Banking

BMO’s online banking platform is a user-friendly tool with features designed to put control of your banking activities at your fingertips. Follow these steps to stop pre-authorized payments.

• Log into your BMO online banking account.
• Go to 'My Payments & Transfers' section.
• Pick the account that has the pre-authorized payment you want to stop.
• Locate and click 'Stop a Pre-Authorized Payment' option.
• Follow the prompts and provide details about the payment you want to stop.
• Review your request and click ‘Submit.' Ensure to keep a record of your Stop Payment Request number.

Option 2: Using the BMO Mobile App to Stop Pre-authorized Payments

If you prefer using your smartphone for banking transactions, BMO’s mobile app is the perfect tool for you. Here’s how to stop pre-authorized payments using the app.

• Launch the BMO mobile app and log in to your account.
• Tap on 'Pay & Transfer’ on the main menu.
• Scroll down to the 'Manage' section and click ‘Stop a Pre-Authorized Payment.'
• Choose the account that has the payment you wish to stop, then follow through the prompts.
• Once you confirm the details, click ‘Submit’ to finalize the stop payment request.

Option 3: Stop Pre-authorized Payments by Calling BMO Customer Service

If you prefer talking to a representative, you can stop pre-authorized payments by calling BMO customer service. They are trained professionals who can quickly process your request. Below are the steps to follow.

• Call BMO customer service at 1-877-225-5266.
• After securely answering your identity verification questions, request to stop a pre-authorized payment.
• Provide the necessary details about the payment you want to stop.
• Wait for the customer service representative to process your request and provide you with a confirmation number.

Important Points to Remember

While BMO provides you with these options, remember some vital points. Stopping a pre-authorized payment does not cancel any contract you have with the merchant. If you wish to cancel an agreement, communicate directly with the service provider. Also, BMO requires stop payment requests made at least 3 business days before the payment date.

Now you have a clear, easy-to-follow guide on navigating your BMO account's different platforms to stop your pre-authorized payments seamlessly. It ensures more significant control over your finances and more flexibility in managing your banking transactions.