How to Cancel an eTransfer at BMO: A Comprehensive Guide

In this modern digital banking era, eTransfers have become a standard method to send and receive money quickly and conveniently. The Bank of Montreal (BMO) offers an eTransfer service, allowing its customers to send money in a snap. But what happens when you need to cancel the transaction? This article provides a thorough guide to canceling an eTransfer with BMO using different options: online banking, mobile app, and customer service.

1. Canceling an eTransfer Using Online Banking

BMO's online banking platform offers a convenient way to manage your financial transactions, including cancelling eTransfers. Here's how:

• First, log in to your account on the BMO official website.
• Navigate to the 'Payments and Transfers' section.
• Find 'Interac e-Transfer' and click on it.
• Select the 'View eTransfer History' option.
• Look for the transaction you wish to cancel and click on 'Cancel'.
• Follow the prompts to confirm cancellation.

Note: The cancellation is only possible if the recipient hasn't accepted the transfer.

2. Cancelling eTransfer Using BMO Mobile App

The BMO mobile app also offers the functionality to cancel an eTransfer. Let's explore the steps:

• Download and log in to the BMO mobile app.
• Tap on the menu button and select 'Interac e-Transfer' under 'Payment and Transfers'.
• Select 'View eTransfer History'.
• Find the transaction you want to cancel and click 'Cancel' then follow the prompts to confirm.

Again, remember that cancellation can only be executed if the funds are not yet accepted by the recipient.

3. Cancelling eTransfer by Contacting BMO Customer Service

If you're not comfortable cancelling the transactions digitally, help is available through BMO Customer Service. Follow these steps:

• Call BMO Customer Service at 1-877-225-5266.
• Verify your identity for account security purposes.
• Request the representative to cancel your desired eTransfer.

Avoid sharing personal banking information without proper identity verification. Keep in mind that BMO will not be able to cancel transfers that have been accepted by the recipient.

Conclusion

Canceling an eTransfer at BMO is a straightforward process, whether you prefer online banking, mobile apps, or a direct call to customer service. As always, ensure you're taking necessary precautions when dealing with sensitive banking transactions for your financial safety. Happy banking!

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Disclaimer

This article is intended to serve as a guide. For official instructions and information, please refer to BMO's official website or directly contact their customer service.