How to Remove Funds on Hold at BMO: A Comprehensive Guide

This guide will explore how you can remove funds on hold with the Bank of Montreal (BMO). We will discuss three different solutions to this problem: using online banking, using the mobile app, or calling customer service for assistance. Each of these sections will delve into detailed steps on how to efficiently navigate through these pathways.

Removing Funds on Hold through BMO's Online Banking Platform

The first approach to remove funds on hold at BMO is through their online banking portal. This can be accomplished by following these steps:

• Login to the BMO online banking with your card number and password.
• On your Account Summary page, locate and select the account with the funds on hold.
• Select the transaction causing the hold.
• Under Details, choose the ‘Dispute this transaction’ option.
• Follow the prompts to complete the dispute process.

Note that disputed transactions could take several business days to resolve, so please be patient as BMO processes your claim.

Freeing Funds via the BMO Mobile App

If you prefer to use your smartphone, the BMO Mobile app offers another easy option to remove funds on hold:

• Open the BMO Mobile app and log in.
• Select the account with the hold from the Accounts section.
• Choose the specific transaction that’s causing the hold.
• Scroll down and press the ‘Dispute this transaction’ button.
• Follow the on-screen instructions to detail your dispute and submit it.

Just like the online option, it might take a few business days for your dispute to be processed.

Contacting BMO Customer Service to Remove Holds

For those who prefer a more personal touch, our third option is to contact BMO's customer service for assistance. Here is how you can do that:

• Call BMO's customer service at 1-877-CALL-BMO (1-877-225-5266) and verify your identity using your telephone banking password.
• Explain to the representative that you have a hold on your account that you wish to remove.
• The customer service rep will guide you through the necessary steps to file a dispute and expedite the process where possible.

When utilizing this approach, ensure you have all pertinent information about the transaction handy to aid the verification and dispute resolution process.

Conclusion

In conclusion, removing funds on hold at BMO is quite manageable through these three methods. Whether you prefer using the online banking platform, the mobile app, or communicating with customer service directly, the process is user friendly and should not induce any unnecessary stress. Hopefully, this guide will help you better navigate your financial journey with BMO.

Remember to always monitor your finances judiciously and feel free to consult BMO's support services any time you face challenges with your account.