How to Cancel an In-Progress E-Transfer with BMO

The modern era of online banking has undeniably made our lives a lot easier when it comes to transferring funds. With just a few taps on your phone or clicks on your computer, you can send money anywhere anytime. But what if you've made a mistake and need to cancel an E-Transfer that's still in progress with Bank of Montreal (BMO)? Don’t worry! There are several options to accommodate your need. Let's delve into how to execute this cancellation through online banking, mobile app or by calling customer service.

Canceling an E-Transfer through BMO Online Banking

Canceling an E-transfer transaction through BMO online banking is a user-friendly process, provided the transfer is still in progress and hasn’t been claimed. Follow these steps:

• Navigate to BMO's online banking website and log in with your online banking credentials.
• Go to the "Payments & Transfers" tab and select "Interac e-Transfer."
• Select "View or cancel pending e-Transfers." Any unclaimed transfers will appear here.
• Locate the transfer you wish to cancel; click on it and then hit the "Cancel" option.
• Once you confirm the cancellation, the funds will be credited back into your account.

Canceling an E-Transfer through the BMO Mobile App

If you prefer to use the BMO mobile app, the process is just as straightforward. Below are the necessary steps:

• Open the BMO app on your device and log in with your credentials.
• Select "More" and then tap on "Interac e-Transfer."
• Tap "History." Here, you will see a list of your e-transfers. One's that are in progress can be cancelled.
• Select the e-Transfer that you want to cancel and then select "Cancel Transfer."
• Confirm the cancellation and the funds are redirected back to your account almost immediately.

Canceling an E-Transfer through BMO Customer Service

If you’re unable to cancel the e-Transfer through the online platform or mobile app, contacting BMO’s customer service may be the best step. Here is how:

• Call BMO customer service at 1-877-CALL-BMO (1-877-225-5266).
• Follow the prompts to speak with a representative.
• Once you've reached a representative, explain that you have an unclaimed e-transfer that you need to cancel. Provide them with the necessary transfer details.
• The representative will do the cancellation and inform you once it's confirmed.

In all cases, it is important to remember that an E-transfer can only be cancelled if it hasn't been accepted by the recipient. Aside from this, swift action is paramount in ensuring the successful cancellation of an in-progress e-transfer. If you continuously perform transactions using online platforms, being aware of such intricate details can go a long way in avoiding unnecessary complications.