Step-by-Step Guide to Setting up e-Transfer on RBC: Online, Mobile App, and Customer Service

In the digital age, making fund transfers is easier than ever. This comprehensive guide will walk you through the process of setting up e-Transfer on RBC through various methods - online banking, via the mobile app, and by calling customer service. By the end of this article, you'll have a clear understanding of how to navigate RBC's system to maximize your online banking experience.

Setting Up e-Transfer through RBC Online Banking

RBC's online banking platform provides a straight-forward and user-friendly system for setting up an e-Transfer. Here's a step-by-step guide:

• First, log into your RBC Online Banking account. Navigate to the "Pay Bills & Transfer Funds" page.
• Then, select the account you're sending funds from, input the recipient's email address, and the amount you want to send.
• Add a security question that only the recipient will know the answer to for an added layer of protection.
• Finally, confirm your transaction details and hit "Send". Your e-Transfer setup is complete.

Setting Up e-Transfer through the RBC Mobile App

Are you always on-the-go? RBC’s Mobile app can be a perfect solution for setting an e-Transfer. It's fast, simple, and secure.

• With the RBC Mobile App opened, log into your account. Choose "Send Money" from the main menu.
• Select the account you're sending money from and enter the recipient's email address along with the amount you wish to send.
• Create a memorable but hard-to-guess security question for your recipient.
• Finally, review the e-Transfer details and confirm by tapping "Send".

Setting Up e-Transfer through RBC Customer Service

If you’re a bit traditional or face any difficulties in using online platforms, RBC’s customer service is ready to assist you. Here's how you can use this service:

• Pick up your phone and dial RBC's customer service number. Wait for a representative to attend to you.
• Provide your account information for verification purposes. Let the representative know that you would like to set up an e-Transfer.
• They’ll guide you through the process. Usually, you'll be asked to provide the recipient's email, the amount you wish to transfer, and create a security question.
• Follow the instructions given, confirm your transfer details, and give them permission to proceed.

In conclusion, RBC provides versatile methods for setting up e-Transfers to accommodate every user’s preference and need. Whether you choose the convenience of online banking, the flexibility of the mobile app, or the personalized assistance through customer service, you can breeze through your e-Transfer setup with total ease and security.

Remember, if you have any queries or if you run into any problems throughout the process, RBC's customer service is always ready to assist you. Happy banking!