How to Deposit a Cheque Online with RBC: A Comprehensive Guide

Thanks to technology, banking chores that once necessitated a visit to your local branch are now easily accomplished within the comfort of your own home. Depositing cheques to your Royal Bank of Canada (RBC) account is one such task. This article will guide you through this straightforward process using three different methods: Online Banking, Mobile App, and Customer Service Call.

Depositing a Cheque Using RBC Online Banking

If you are familiar with RBC's Online Banking platform, depositing a cheque should be a smooth venture. This digital service is designed with a user-friendly interface that makes banking seamless, fast and convenient. Here's a step by step guide to depositing your cheque online:

• Log in to your online banking account at RBC’s official website.
• On the Account Summary page, click on the account into which you want to deposit the cheque.
• Select "Deposit Cheque" from the menu on the right side of the page.
• Use your computer's camera to capture images of the front and back of your cheque.
• Enter the cheque amount and confirm the details.
• Click on "Submit" to finish the process.

Depositing a Cheque Using the RBC Mobile App

Depositing a cheque using the RBC mobile app provides an even more convenient way to handle your financial tasks while on-the-go. Just like the online banking method, the process is straightforward:

• Launch the RBC Mobile App on your phone and sign in.
• Select "Deposit" from the quick actions menu at the bottom of the screen.
• Take a picture of both the front and back of your cheque using your phone's camera. Make sure the cheque is laid on a flat surface with good lighting and captured within the frame on your screen.
• Enter the cheque value and confirm the details.
• Once you are confident all the information entered is correct, tap "Submit."
• You will receive a confirmation message, and the transaction will appear in your account activity.

Contacting RBC Customer Service for Cheque Deposit Assistance

If you are unable to deposit your cheque via online banking or the mobile app, or if you are encountering issues with either platform, RBC’s stellar customer service is there to support and guide you. Here’s how to reach out:

• Dial the RBC customer service number at 1-800-769-2511.
• Wait for the interactive voice response system, and select the option for ‘Cheque Deposits.’
• Provide the necessary information as prompted by the customer service representative.
• Ensure you have your cheque and relevant documents handy before making the call. Expect the process to take a little longer than the online or mobile app methods.

This article should have provided you with valuable information about how to deposit a cheque online with RBC. Whether you use Online Banking, the Mobile App, or prefer to call Customer Service, you can confidently deposit your cheque with ease and convenience.