How to E-transfer at RBC: A Comprehensive, Step-by-Step Guide

Transferring money from the comfort of your home or office can be convenient. Whether you want to make payments, send money to a friend, or settle bills, RBC offers multiple options that allow you to easily e-transfer funds. This informative guide will take you through the process of doing e-transfers using online banking, the mobile app, and RBC's customer service.

1. E-transfer Via Online Banking

Contrary to popular perception, transferring money through RBC's online banking platform is easy and stress-free. Once logged into your account, you will find all features necessary to transfer funds conveniently located. We will take you through the process step by step below.

• Step 1: Log into your RBC online banking account.
• Step 2: Navigate to the 'Transfers' section.
• Step 3: Click 'Send INTERAC E-Transfer'.
• Step 4: Follow the prompts to complete the transfer.
• Step 5: Confirm the transaction to send the transfer.

Remember that the e-transfer limit set by RBC will affect how much money you can send at once. Therefore, adjust your e-transfer limit if necessary through the 'Self Serve' and then 'Increase E-Transfer Limit' option available in the RBC online banking platform.

2. E-transfer Via Mobile App

The RBC mobile app provides an alternative way of doing e-transfers. With a few taps on the screen, you can send funds from wherever you are. Below is the step-by-step procedure.

• Step 1: Download the RBC mobile app and log into your account.
• Step 2: Navigate to the bottom menu and select 'Transfer'.
• Step 3: Select 'Send INTERAC E-transfer'.
• Step 4: Proceed as prompted to complete the transfer.
• Step 5: Confirm the transaction to send the transfer.

Just like with the online banking platform, you can adjust your e-transfer limit within the app by heading to 'More' then 'Personal Settings' and 'E-Transfer Limit'.

3. E-transfer Via Customer Service

If for some reason you can't use online banking or the mobile app (you don’t have internet connection, for instance), there is still an option; you can call RBC's customer service to help you with your e-transfer.

• Step 1: Call RBC's customer service using the official numbers 1-800-769-2511 (Canada & US) or (506) 864-2275 (International).
• Step 2: Follow the instructions from the automated voice response system. Most likely, you’ll need to press '1' for English or '2' for French, and then press '4' for money transfers.
• Step 3: When connected to a representative, provide all relevant information to facilitate the transfer.
• Step 4: Confirm the details with the representative and authorize them to send the e-transfer.

Remember that service fees may apply when using customer service for e-transfers, and you must have verified your identity during registration for the service or upon calling.

In conclusion, with RBC, you can enjoy the convenience of e-transfers through various modes, whether via online banking, the mobile app, or customer service. Each of these options is designed to make the process less stressful and more efficient for you.