How to Cancel RBC E-Transfer: A Comprehensive Guide

E-transfers have become an integral part of our day-to-day transactions. Yet, there are times when you might need to cancel one due to an error, change of plans, or other reasons. If you're banking with RBC and need to cancel an e-transfer, don’t worry. This article provides a comprehensive guide on how to do so via RBC's online banking, their mobile app, and by contacting their customer service.

Canceling an E-Transfer via RBC Online Banking

E-Transfers can easily be cancelled through RBC Online Banking. This is how you can do it:

• Log in to RBC Online Banking using your username and password.
• Select the ‘Pay Bills & Transfer Funds’ option from the banking menu.
• Now click on ‘View E-Transfer History.’ This will display a list of all your recent e-transfers.
• Select the e-transfer you wish to cancel. This will lead you to more details about the e-transfer.
• If the e-Transfer is still pending, there will be an option to ‘Cancel Payment’ at the bottom of the page. Click on this button.
• Confirm the cancellation by clicking 'OK' in the confirmation prompt.

Canceling an E-Transfer via RBC Mobile App

RBC's Mobile app is designed to make banking easier. To cancel an e-transfer you can follow these steps:

• Log into the RBC Mobile app using your secure login details.
• From the dashboard, navigate to 'Transfers' and select it.
• Tap 'History' to view your recent e-transfers.
• Locate and select the e-transfer you want to cancel.
• If it's still in 'Pending' status, you'll see a 'Cancel Payment' option. Tap on it.
• You'll be asked to confirm the cancellation. Tap 'Yes' to proceed.

Canceling an E-Transfer by Contacting RBC Customer Service

If you're unable to cancel the e-transfer through the RBC Online Banking or the Mobile app, you can always get in touch with RBC's Customer Service. Her's how you can do it:

• Call RBC's Customer Service line at 1-800-769-2511.
• Authenticate your identity by providing the required information.
• Let the customer support representative know that you want to cancel an e-transfer, providing them with the pertinent details.
• They will assist you with the cancellation process and confirm when it's done.

Remember, it's essential to cancel the e-transfer before your recipient accepts it. If the e-transfer has already been deposited into the recipient's account, you may not be able to cancel it. If you encounter any issues or have further questions, contact RBC's customer service for assistance.