How To Delete Recipients On Rbc App

how to delete recipients on rbc app

How to Delete Recipients on RBC App: Your Comprehensive Guide

Delete recipients on your RBC App with our step-by-step guide! Now, managing your financial transactions has never been easier. Whether you prefer to use online banking, the mobile app, or call customer service, you have options for customization at your fingertips.

Option 1: Using Online Banking

For those who prefer managing finances on a larger screen, using online banking is perfect for you! Follow the steps below to delete recipients:

  • Sign into your online banking account on the RBC website. Ensure you have your login details such as your card number and password.
  • Click on the ‘Pay Bills & Transfer Funds’ tab.
  • Over the Interac e-Transfer section, click on ‘Manage Recipients.’
  • Locate the ‘Remove Recipient’ button and click on it to delete the contact from your list.
  • Confirm your actions. Once confirmed, the recipient will be deleted from your transfers list.

Option 2: Using the RBC Mobile App

If you're always on-the-go, consider managing your recipient list on RBC's intuitive mobile app. Here's how:

  • Open the RBC Mobile app on your mobile device.
  • Log into your account using your credentials.
  • From the main dashboard, tap on ‘Transfers, Bills & Deposits’.
  • Tap on the ‘Interac e-Transfer’ tab, then select ‘Manage Recipients’.
  • Find the recipient you wish to delete, then tap ‘Remove Recipient’.
  • A pop-up window will appear, asking you to confirm your action. Confirm to delete the recipient.

Option 3: Contacting RBC Customer Service

Lastly, if you prefer speaking to a customer service representative, or face technical complications while trying to delete a recipient, don't worry! Customer service is here to help. Follow these steps:

  • Dial the RBC Customer Service number: 1-800-769-2511.
  • Following the voice prompt, ask to speak with a representative.
  • Explain that you wish to delete a recipient from your RBC banking account.
  • The representative will ask for account verification. Provide them.
  • Once verified, they will guide you through the process over the phone or do it on your behalf.

Tailoring your RBC recipient's list to suit your desires is simple with these three options. Whether you're a digital native or one who prefers oral communication, managing your finances with RBC always gives you the freedom to choose the option that best suits you. Remember, always take a moment to confirm before deleting any recipient to avoid any unintended mishaps. Happy banking!