Where to Find a Void Cheque on the RBC App: A Complete Guide

As an RBC customer, there may come a time when you'll need a void cheque for various transactional purposes like setting up a direct deposit, automatic payments, or transferring money from one account to another. But where exactly can you find a void cheque in the RBC app? In this comprehensive guide, we'll explore all the options available, from online banking and mobile apps to customer service.

Option 1: Using RBC Online Banking

If you prefer desktop browsing, RBC Online Banking offers a straightforward process to get your void cheque. You don't need to visit a physical branch; all you need is a stable Internet connection and your online banking credentials.

1. First, access the RBC Online Banking portal using your preferred web browser.
2. Next, enter your RBC Client Card or Username along with your password.
3. Once you're logged in, navigate to the 'Account Details' section.
4. Select the account for which you need the void cheque.
5. On the next page, you'll see an option titled 'View and Print Void Cheque'. Click this, and you're good to go. Make sure your printer is ready!

Note that this requires a printer for immediate use of the strategy. However, you could also save the file for later or email it, depending on your needs.

Option 2: Using the RBC Mobile App

If you're on the go or prefer using your smartphone, the RBC Mobile App is a handy tool to find your void cheque. Here's how to do it:

1. Open the RBC Mobile App on your iOS or Android device.
2. Log in with your credentials.
3. Once you're in, scroll to the bank account that you want the void cheque from and tap on it.
4. You should see an option to 'Get Void Cheque' – tap on it. A digital void cheque for your chosen account will open up.
5. From here, you can choose to save it on your device, print it if you have a wireless printer, or email it.

This mobile method provides flexibility, allowing you to find a void cheque wherever you are, as long as you have access to your mobile device.

Option 3: Call RBC Customer Service

If you encounter difficulty with online banking or the RBC Mobile App, or if you prefer speaking to a real person, you can call RBC Customer Service to guide you in obtaining a void cheque.

1. Reach the RBC helpline at 1-800-769-2511. Customer service representatives are available 24/7.
2. Upon getting through, navigate through the automated service by stating that you need a 'Void Cheque.'
3. Hold the line to connect with a representative. Explain that you need help obtaining a void cheque from your bank account.
4. The representative will verify your identity for security measures and then guide you through the necessary steps.

Remember to be patient when calling customer service as hold times can vary.

In conclusion, RBC provides various accessible methods for finding a void cheque - through their web portal, mobile app, or customer service. Pick the method that suits you best and follow the simple steps!