How Often Does the CRA Audit and Ways to Navigate It: Website, Mobile App, and Call Centre

If you're a Canadian taxpayer, understanding the audit process is crucial. One of the most frequently asked questions is, "How often does the CRA audit?" This article will answer that question and also guide you through the options available to handle CRA audits via the website, mobile app, and call centre.

Understanding the Frequency of CRA Audits

CRA audits are not conducted on a regular, scheduled basis. Rather, audits are often triggered by discrepancies in a taxpayer's return. It is important to note that the CRA uses a risk-based approach, with higher risk files being more likely to be audited. However, being selected for an audit does not necessarily indicate wrongdoing – misinterpretations and mistakes can occur.

Navigating CRA Audits through the Website

The CRA website is a comprehensive resource for understanding and addressing audits. One of the first steps you should take is to review the "Understanding audits" section. Information on what triggers an audit, the audit process, and taxpayers' rights are all covered in this section.

Moreover, My Account allows you to view and manage your tax information online. You can check the status of your audit, find necessary documentation, and reach out to your auditor. It also offers a secure way to send documents directly to the CRA.

Gaining Access to CRA Audits Using the MyCRA Mobile App

MyCRA, the official CRA mobile app, offers access to many of the same services as the CRA website but with the convenience of a mobile interface. You can view your tax information, check your refund status, manage online mail, and stay updated on the progress of your audit. Digital copies of your notices of assessment and reassessment can also be viewed and saved here.

Although currently, you cannot directly appeal an audit decision through the app, you could still gather the information needed for your objection and contact your auditor via secured mail system.

Contacting the CRA Call Centre

If you prefer one-on-one assistance, the CRA Call Centre is an essential tool. They can provide clarity on your audit status and the necessary steps required. However, remember that due to confidentiality rules, they cannot divulge detailed information about an ongoing audit over the phone.

You can request a callback if the line is busy, or schedule a time that suits you best. However, be sure to prepare your questions in advance, as call durations are limited.

Conclusion

While the frequency of CRA audits can vary, Canadian taxpayers can navigate through the CRA Website, the MyCRA app, or the Call Centre to manage their audit processes. Each platform provides unique advantages, allowing the taxpayer to choose the most convenient and reliable option. Understanding these will ensure a smooth and manageable audit process.