How to Delete a Payee on TD App: A Comprehensive Guide

With the advent of mobile banking, managing your finances has never been easier. The TD app has it all, from transferring money to paying bills, and managing your day-to-day transactions. However, what if you want to delete a payee from your TD app? This article will highlight three ways you can do this: through online banking, the mobile app, and by calling customer service.

Deleting a Payee Through Online Banking

Web-based online banking offers an easy and intuitive way to delete a payee from your TD account. The following steps will guide you through the process:

• Sign into your TD Online Banking account from your computer.
• Navigate to the 'Payments and Transfers' section from the menu.
• Select 'Manage Payees' under the 'Bill Payments' section.
• Find and click on the payee you want to delete.
• Click 'Delete Payee' and confirm your decision on the following screen.

It's as simple as that! However, ensure you double-check before deleting any payees, as this action can't be undone.

Deleting a Payee Via the TD Mobile App

Deleting a payee using the TD mobile app is another comfortable and efficient option. Here's how you can do it:

• Open the TD mobile banking app on your device.
• Login using your username and password.
• Tap on the 'Payments and Transfers' option from the main menu.
• Under this, you'll find 'Manage Payees.' Tap on it.
• Find the payee you wish to delete and tap on it.
• Select 'Delete' at the bottom of the payee's details page, then tap 'Confirm' to finalize the deletion.

Remember that once you've deleted a payee, you'll have to add them again manually if you desire to make future payments to them.

Deleting a Payee by Calling TD Customer Service

If online and mobile banking aren't your cup of tea, or if you need additional assistance, you can always rely on TD's customer service. Follow these steps to delete a payee via a phone call:

• Dial TD's customer service hotline. The number can be found on the back of your TD card or on the bank's official website.
• Once connected, navigate the automated menu by pressing the right numbers for 'Banking services,' then 'Bill Payments.'
• When you get a service representative on the line, tell them that you want to delete a payee.
• They will ask for some information for identification and to confirm the details of the payee you wish to delete.
• Once all is confirmed, they will delete the payee from your account.

Calling customer service does mean that you'll have to wait on hold, but it also provides the benefit of speaking with a real person who can answer any questions you may have.

Conclusion

Whether you prefer to bank online, on your phone, or over a call, TD offers a convenient way to delete a payee that fits your needs. Always ensure to double-check before deleting any payees, as this action is irreversible. However, deleting a payee doesn't have to be complicated. With this guide and the friendly assistance from TD, you can quickly maintain control of your finances and who you're paying.